Scaling a design firm hits a point where “I’ll just do it myself” stops working. In this rebroadcast, Rebecca sits down with Regan Baker to talk about the exact shift that helped Regan step out of the weeds, trust her team, and build a structure that can actually support growth.

They get into the real mechanics behind scaling: role clarity, team structure, meeting rhythms, documentation, standards, and why record-keeping is not busywork. If you’re hiring (or thinking about it) and want your business to feel less chaotic, this is the episode.

Episode Highlights:

  1. Why the 9–10 person mark can feel like a “tipping point” for control and delegation

  2. How Regan structured her firm into teams (and what leaders need to own)

  3. What a Design Manager does and why that role changes client experience

  4. The systems that protect quality when you’re no longer reviewing every detail

  5. Why standards, construction documents, and site notes are a form of client care

  6. How Regan uses calendar blocking and weekly meeting rhythms to keep projects moving

  7. Hiring lessons: when experienced hires are worth the investment, and how juniors fit in

  8. Why onboarding needs to be documented so your team can find answers without chasing you

  9. The mindset shift: being a platform for others to do great work, not the bottleneck

 

About Regan Baker

Regan leads Regan Baker Design with 17 years of experience in Interior Architecture and Design. She firmly believes that design should be comfortable, modern, and personal, and she strives to bring these aspects to every project she works on. After spending the first 7 years of her career at great firms such as The Gettys Group and Michael Hsu Office of Architecture, she began to understand her unique style and skills were applicable on a more intimate scale in residential design. As a fashion-forward and design-savvy mom, she knows that personal style and lifestyle function are equally important features in a home, and believes in creating spaces that are an extension of who you are as an individual or family. 

 

You can find Regan at www.reganbakerdesign.com and on Instagram @reganbakerdesign.