In this episode, I share how you can prepare your clients for photoshoot day.
I walk through the document I send my clients to set their expectations and get them ready for us when it comes time for photoshoot day.
Managing client exceptions is especially important for service-based businesses. It is your job as the professional to educate your client on the process so that they understand what is going on and enjoy the experience all the way through – this also means during steps that may not involve the client at all such as a photoshoot day!
Rebecca’s tip: Mention information early and often! For example, we mention our photoshoot from the very beginning when we meet our clients so that they understand that this is as much a step in our process as is the consultation.