Episode 66 - How to talk to your clients about window treatments with Ana Pilling

Interview with Ana Pilling

I was able to chat with Ana Pilling, a member of our Designer Meet-ups community and a wonderful window treatment vendor that I’ve known for years and that we’ve worked with in the past. 

Ana is the co-owner of Night and Day Window Decor, a custom window covering business, that she started from the ground up in 2004 with a friend from university. She arrived in Canada from Yugoslavia in 1993 at the age of 17 and has an educational background in Occupational Health and Safety. She and her friend and business partner, Jason, decided to start a blinds business with nothing but a bit of stubbornness, an entrepreneurial spirit, and thankfully, support from their families. What started as 3 people, a van, a website, and a shop-from-home model, turned into a 3 location retail business mainly serving the GTA and cottage country, where today she finds myself more in a role of an operations manager and a consultant on special projects, like ones with design firms.

Ana is a very visual person, a bit of an artist, and most definitely passionate about interiors with a touch of obsessiveness about textiles and patterns. Why I do this? She simply wants to set and be a good example to her community, family, and people that work with her. Today, Ana is 45, married to a wonderful man for 21 years,  mom to two awesome teenagers, ashtanga yoga lover and part-time teacher,  a scuba diver, and a breast cancer survivor.

Through the episode, Ana and I chat about her journey to starting her business and how she got to have 3 locations, and how it’s never too late to change the trajectory of your life, regardless of age and goals. Cut yourself some slack, your journey changes as you grow and develop and that’s OK. 

We also chat about how to speak to your clients about incorporating window treatments to not only increase your bottom line but also leave a lasting impression. Often times when I encourage my clients to invest in an element that I believe is worth it in the long run, they end up appreciating and thanking me for persuading them. 

Lastly, we also talk about hustling as entrepreneurs and always trying to find that balance between work and home/family life, as well as the value of keeping an open mind and learning as you go. She said a wonderful quote during the episode that really resonated with me, “The more you learn the more you can earn”. Ana was definitely speaking my language! 

I hope you enjoy the episode and don’t forget to download her freebie.

Leave a comment below on how you liked this episode and let me know what other topics or guests you’d like on the podcast. Don’t forget to rate the podcast on Apple Podcast, Spotify, or any other podcast platform!

Subscribe to listen on Apple Podcasts  |  Spotify

1 thought on “Episode 66 – How to talk to your clients about window treatments with Ana Pilling”

  1. Great episode on what it takes to run a business but also a reminder that window coverings are not just for aesthetic but also environmental purposes.

Leave a Reply

Your email address will not be published. Required fields are marked *

Sign up to receive my Discovery Call Checklist!

Sign up to receive my interior design business 7 step process!

Sign up to receive my checklist to getting hired in the design world!

00
Months
00
Days
00
Hours
00
Minutes
00
Seconds

Sign up to receive a guide to the 4 Pillars to Modern Marketing!

Sign up for Rebecca's 6 tactics to grow your INSTAGRAM reach

Sign up for Rebecca's Daily Priorities Worksheet

Sign up to receive Rebecca's worksheet to Leverage your Unique Strengths

Receive the latest podcast episodes in your Inbox!

GET WEEKLY EMAILS WHENEVER THERE'S A NEW EPISODE OF THE RESILIENT BY DESIGN PODCAST!

15585

Be the first to know when our PODCAST goes LIVE!

THE RESILIENT BY DESIGN PODCAST LAUNCHES IN

00
Months
00
Days
00
Hours
00
Minutes
00
Seconds
Scroll to Top